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Snapshot  
Business Issue Headspring Solution Results
Existing tools did not account for differences in configurations

The only way to assess the true heat output of a server required significant engineering resources on a case-by-case basis.

  Extensive engineering formulas were transcribed and developed based on past requirements and existing systems.

Take all of the formulas and incorporate them into an easy-to-use, graphically rich application that can later be maintained by the client.
  Resources were freed up to work on critical engineering projects and product development efforts.

Salespeople were able to use the system without any support from the engineering team.

The calculator was released to customers on dell.com.

The system was translated into Japanese, Chinese, and Korean and expanded to include all server products.

Case Study
Snapshot
 
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